Terms & Conditions

Moose Digital Media Ltd

Last Updated: 01 January 2025

These Terms & Conditions govern the provision of services by Moose Digital Media Ltd ("we", "us", "our") to you ("the Client"). By using our services, you agree to be bound by these terms. If you do not agree, you should not proceed with our services.

1. Quotes & Estimates

1.1. All quotes and estimates provided by Moose Digital Media Ltd are valid for 30 days from the date of issue. After this period, prices and availability may be subject to change.

1.2. A quote is based on the information provided at the time of issue. If the scope of work changes, Moose Digital Media Ltd reserves the right to revise the quote accordingly.

2. Payment Terms

2.1. Payment is due upon receipt of the invoice date unless otherwise agreed in writing.

2.2. Late payments may incur interest at a rate of 10% per month, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

2.3. A deposit of 25% may be required before work commences. This is non-refundable unless otherwise agreed in writing.

2.4. All services provided remain the property of Moose Digital Media Ltd until full payment has been received.

3. Website Design Services

3.1. Moose Digital Media Ltd will design and build a website for the Client based on the agreed specifications.

3.2. Unless agreed otherwise, The Client is responsible for providing all necessary content, images, and materials required for the website.

3.3. The Client agrees to review and approve the design and content of the website before the final version is published.

3.4. Moose Digital Media Ltd retains ownership of any templates, designs, or software used in the creation of the website but grants the Client a non-exclusive licence to use these materials.

3.5. The Client’s website is designed, published, and hosted on Moose Digital Media Ltd’s platform and cannot be transferred or moved without prior agreement.

3.6. Any content and images supplied by the Client remain the property of the Client. However, the Client is responsible for maintaining their own copies, as Moose Digital Media Ltd does not store backup copies of Client-provided content.

3.7. Any additional content or images created and published by the Client through the CMS or blog functionality is only available on our platform for the duration of this agreement and any subsequent renewals.

4. Website Management & Hosting Services

The Client may select from different website management plans, as published on our website, or tailor made and advised to the client direct

4.1. If the Client requests full editing access to the CMS, they assume responsibility for any modifications made. Any remedial work required due to incorrect edits by the Client or a third party will be charged at our standard hourly rate.

5. Intellectual Property

5.1. The Client grants Moose Digital Media Ltd permission to use any materials or content provided for website design for promotional or marketing purposes.

5.2. Moose Digital Media Ltd will not use the Client’s materials for any purpose other than the creation and management of the website.

6. Warranties & Liabilities

6.1. Moose Digital Media Ltd makes no warranties or guarantees regarding the performance, ranking, or success of a website, as results depend on various external factors.

6.2. Moose Digital Media Ltd is not liable for any direct, indirect, or consequential damages arising from the use of the website or its content.

6.3. The Client agrees to indemnify and hold harmless Moose Digital Media Ltd from any claims arising from the use of the website, including but not limited to legal disputes, data loss, or security breaches.

7. Termination of Services

7.1. Termination by the Client

• The Client may cancel their website management plan by providing 30 days' written notice.
• No refunds will be given for payments already made, and the website will be unpublished at the end of the current billing period.

7.2. Termination by Moose Digital Media Ltd

• Moose Digital Media Ltd reserves the right to terminate services with 30 days' notice.
• If we terminate the agreement, the Client will be reimbursed for any unused full months of an annual website management plan.

7.3. In the Event of Business Closure

• If Moose Digital Media Ltd ceases trading, the Client will be offered the opportunity to retain their website and have it transferred to a private account in their name or to another agency.

8. Amendments to These Terms

8.1. Moose Digital Media Ltd reserves the right to amend these Terms & Conditions at any time. Clients will be notified of any changes in writing. Continued use of our services after any modifications constitutes acceptance of the updated terms.

9. Governing Law

9.1. These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England & Wales.

Need More Information?

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 hello@moosedigitalmedia.com 
📞 +44 (0)7740 356339
🌍 https://www.moosedigitalmedia.com

Moose Digital Media Limited, Registered in England | Company Number: 15811044