Celebrating the Launch of FIRST Hub Isle of Wight’s New Website and Brand Identity

We have completed a full brand identity, website and digital support project for F.I.R.S.T. Hub Isle of Wight (FAMILY IOW RELATIONSHIP SUPPORT TEAM). 

This dynamic organisation, more commonly referred to as FIRST Hub, provides vital support services for families in the Isle of Wight, offering a range of resources and programmes tailored to strengthen relationships and improve family well-being.

We were honoured to work with FIRST Hub to create a comprehensive digital presence and corporate identity that reflects their mission and values. Here’s a closer look at the steps we took to bring their vision to life:

Crafting a Professional Brand Identity

Our collaboration began with designing a fresh, meaningful logo and establishing a cohesive corporate image. This included developing a harmonious colour scheme that conveys trust, compassion, and professionalism—qualities central to the organisation's ethos.

The new brand identity not only unifies their visual representation but also lays a strong foundation for all future communications, both online and offline.

Domain Name and Email Hosting

To establish a professional online presence, we secured www.firsthub.org as their domain name. Following this, we set up secure email hosting, ensuring that all members of the team could seamlessly communicate with clients and partners.



As part of our hands-on approach, we visited the client’s office to configure email accounts across all their devices, providing a fully integrated system for their daily operations.

Content Development with In-Depth Research

Creating the website content required meticulous research into the subject of Child Contact Centres, a key area of FIRST Hub’s services. This research ensured that the site’s messaging is both accurate and empathetic, helping visitors find the information they need quickly and confidently.

Throughout the process, we collaborated closely with the client, making a series of refinements and edits to ensure the final website truly reflected their goals and priorities.

Koo Janzen, head Moose and lead on this project says: "I always enjoy working on these projects. When it is a subject I know little about, I look forward to immersing myself in the research, reading  blog articles, checking out other similar businesses, and then talking with the client to tailor the content exactly to the way they operate their organisation.

The clients we work with are extremely good at what they do, but they are not content writers so can struggle putting their message across. We can make that process happen and add value by helping them out with solutions for their day-to-day operations. And I learn so much in the process!"

Launching the Website

In early January 2025, the new website was successfully published. The sleek, user-friendly design of www.firsthub.org now serves as a cornerstone of FIRST Hub’s digital outreach, offering:

• Easy navigation for families seeking support.
• Clear explanations of services offered.
• Contact details and resources for further engagement.
  

Post-Launch Support

As a full-service digital partner, we’re continuing to work with FIRST Hub in the days and weeks following the launch. Our next steps include:

• Updating their social media channels to reflect the new branding.
• Designing and printing a set of DL leaflets to help with spreading the word
• Creating and optimising their Google Business Profile, enhancing their online discoverability.
• Submitting the site to Google search to ensure prompt indexing.

Looking ahead, FIRST Hub has opted for our Business Website Management Package, meaning Moose Digital Media will be on hand for regular updates, edits, and IT support. This ongoing partnership ensures their website remains fresh, functional, and aligned with their evolving needs.

visit their website

It has been a privilege to support FIRST Hub Isle of Wight in their mission to provide essential family relationship support. The new website and corporate identity mark an exciting chapter for the organisation, helping them to connect with the families who need them most.

If you’re in need of a professional, tailored approach to web design, branding, and digital support, contact Moose Digital Media today. We’re here to bring your vision to life with creativity, expertise, and a focus on long-term success.

Visit FIRST Hub’s new website here: www.firsthub.org.

We look forward to seeing the incredible impact FIRST Hub will make with their enhanced digital presence!